COOKIES POLICY

1. General information

At Neovitia.com we use cookies and similar technologies to improve the user experience, analyse traffic, remember preferences and show personalised ads.
Cookies are installed only after obtaining your consent, except for those that are strictly necessary for the website to function and for the correct completion of the checkout process.

2. What are cookies?

Cookies are small files that a website places on your device. They allow information about your browsing, preferences or device to be stored and retrieved, for purposes such as:

  • Improving the user experience.
  • Saving settings and preferences.
  • Making it easier to complete purchases and access your customer account.
  • Analysing browsing behaviour.
  • Displaying personalised advertising.

Cookies can be first-party (set by Neovitia.com) or third-party (set by external services such as Google, Meta, TikTok, etc.).

3. Types of cookies used on Neovitia.com

a) Strictly necessary cookies

These are essential for the website to work and cannot be disabled. They allow, for example:

  • Maintaining a secure customer session.
  • Keeping products in the shopping cart.
  • Processing payments correctly.
  • Displaying the correct currency.

b) Performance or analytics cookies

These help us understand how users browse the website in order to improve usability.
Tools such as Google Analytics, Microsoft Clarity and Shopify Analytics are used.

c) Personalisation or functionality cookies

These allow your preferences to be remembered, such as language or regional settings.

d) Marketing or advertising cookies

These allow us to show relevant ads based on your interests and measure advertising effectiveness.
They include technologies from Meta, Google Ads, TikTok Ads, Pinterest Ads, Bing Ads, Criteo, among others.

4. List of cookies used on neovitia.com


Cookie Provider Category Domain Retention Purpose
secure_customer_sig Shopify Necessary neovitia.com 1 year Secure customer session
localization Shopify Necessary neovitia.com 1 year Detect user location
cart_currency Shopify Necessary neovitia.com 2 weeks Display the correct currency
keep_alive Shopify Necessary neovitia.com 30 min Keep the session active
shopify_pay_redirect Shopify Necessary neovitia.com 1 hour Payment redirects
_orig_referrer Shopify Performance neovitia.com 2 weeks Referrer tracking
_landing_page Shopify Performance neovitia.com 2 weeks Landing page
_cmp_a Shopify Necessary neovitia.com 1 day Consent settings
_tracking_consent Shopify Necessary neovitia.com 1 year Privacy preferences
_shopify_y Shopify Analytics neovitia.com 1 year User identifier
_shopify_s Shopify Analytics neovitia.com 30 min Shopify analytics session
_fbp Meta/Facebook Marketing neovitia.com 3 months Personalised advertising
_ga Google Analytics Performance neovitia.com 1 year Usage analytics
_gid Google Analytics Performance neovitia.com 1 day Usage analytics
_ttcid / _ttp TikTok Marketing neovitia.com 1 year Advertising tracking
_pinterest_sess / _pin_unauth Pinterest Marketing pinterest.com 1 year Pinterest advertising
MUID Bing/Microsoft Marketing bing.com 1 year Advertising tracking
soundestID Omnisend Marketing neovitia.com Session Automated marketing
omnisendSessionID Omnisend Marketing neovitia.com 30 min Omnisend session analytics

 

First-party cookies vs third-party cookies

First-party cookies

These are set by neovitia.com.
They typically manage:

  • Shopping cart
  • User preferences
  • Basic browsing
  • Security
  • Session settings

Third-party cookies

These are set by external services. The main ones used on neovitia.com are:

  • Google Analytics
  • Meta/Facebook Ads
  • TikTok Ads
  • Pinterest Ads
  • Bing/Microsoft Ads
  • Omnisend
  • Shopify Payments

These services may use data to improve their own advertising and analytics platforms.

6. What information do we NOT collect?

We NEVER collect:

  • Your name
  • Your exact postal address
  • Sensitive personal data
  • Card details

We work only with technical and statistical data.

7. How can you manage or delete cookies?

You can allow, block or delete cookies from your browser settings:

If you reject or delete cookies:

  • We will not be able to remember your preferences.
  • Some features may not be available.
  • You may need to re-enter your details when purchasing.
  • Some parts of the website may not work correctly.

8. Consent

When you access neovitia.com, you can accept or reject the use of cookies (except those that are strictly necessary).
If you continue browsing without changing your preferences, we understand that you accept the installation of cookies in accordance with this policy.

9. Date of last update

Jan 31 2026